Xmanemall is a children's toy store dedicated to fostering healthy growth in kids. We focus on providing companionship and emotional value, ensuring your child thrives happily in a loving environment.
If you have any questions, please just send them to vincent.chenx@hotmail.com.
Filter by topic
All
- All
Need Help?
If you have a question or need help right away, simply click the button below to chat live with our Customer Service team.
If we’re offline, feel free to send us an email — we’ll get back to you within 20 to 36 hours!
What age range are your toys suitable for?
Our toys are designed for children from 6 months to 12 years old, with clear age recommendations on each product page to help you choose the perfect fit for your child.
Are your toys safe for children?
Absolutely. All our products meet or exceed international safety standards and are made from non-toxic, child-safe materials.
Do you offer free shipping?
Yes! We offer free shipping on all orders — no minimum purchase required.
Can I return or exchange a product?
Yes. We provide easy returns and exchanges within 14 days of delivery. Plus, we include free return shipping insurance for your peace of mind.
Do you offer a trial period?
Yes, selected toys are eligible for a free trial. Check the product page for availability.
How long will it take to receive my order?
Most orders are processed within 1–2 business days and delivered within 5–10 business days, depending on your location.
How do I contact customer service?
You can reach us by email at
📧 vincent.chenx@hotmail.com
Or click the live chat button on our site for immediate assistance during service hours.
